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December 16, 2011

Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma

Filed under: Uncategorized — admin @ 6:02 pm

If you see fewer auto repair shops in your area then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers and the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of business.

The global problem is the auto repair and service market has been shrinking in the last ten or fifteen years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.

Many manufacturers offer some sort of 100,000 mile warranty meaning that the independent will get little chance to work on that car for the first 5-10 years it is owned.

As new car sales margins have gone down, VW, Chevrolet, Toyota and other manufacturers are looking to their service departments to make up the difference.

Additionally many dealers such as Porsche and Saab have been adding other value added benefits such as a loaner car while repairs are being made. Independents are now being forced to give courtesy rides to customers in an effort to keep up with the dealers since customers now expect this service.

Furthermore dealers such as Mercedes and Ford are now directly offering specials on services making their dealer prices comparable to independent repair shop prices.

But it’s not just competitive pricing that is worrying the independents.

The battle for skilled labor is also being won by the dealers: the dealers have always competed for skilled labor and now have become even more aggressive. With fewer young people entering the auto repair profession and opting instead for careers such as health and technology, the total talent pool of the top skilled auto technicians is shrinking.

Increasingly it is becoming harder for independents to hire and retain these highly skilled employees. As an automotive technician, would you rather work for Audi or Joe’s Garage?

The dealers are picking up the best ‘mechanics’ or as they are known today, ‘technicians.’ A top end dealer technician can make $100,000 a year with benefits while an independent shop owner would have to gross over a $1,000,000 a year to make that and still have to pay for their own benefits and social security.

Because of these economic realities many independent owners are now closing their shops and going to work for GM, Nissan and other dealers.

This puts the independent auto repair shop at a distinct disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related problems.

Additionally, if a diagnosis is made and a part needs replacing the dealer will have it in stock, not only verifying the diagnosis but greatly speeding up the repair time and increasing customer satisfaction. Big advantage Cadillac and Mercedes.

But it’s not just a skilled employee war. Techs cannot fix cars without information and there has been a long and ongoing dispute between the dealers/manufacturers and independents over technical information access and diagnostic tools.

The manufacturers claim that their technical information is proprietary while the independents claim the information should be available to anyone that owns or fixes that make of car.

If the dealers wanted to they could stop all outside repairs on their vehicles but the problem is there are not enough dealerships to service all geographic areas, especially smaller towns and less populated areas. So the manufacturer/dealer gives out some information but not all, often charging the independent repair shops for this information.

Not only does the independent have to buy some parts from the dealer, but also some of the technical information as well. Big advantage Honda and Dodge.

Some independent owners simply watch their business steadily decline over the years as they go out of business. Younger independent owners are willing to work harder and for less financial reward hoping industry conditions will eventually improve.

In essence the independent auto repair industry has matured and is now in a decline. Some consolidation is going on but much of the repair work has either disappeared or is now being done by the dealers, auto repair chains or one person ‘backyard’ shops.

The opportunities are there for those that want to work hard but those opportunities are increasingly limited. In a declining market, only those independents that can develop new competitive strategies will survive and thrive.

As with all mature and declining markets there will be new opportunities for those owners that can adapt and make the changes. Those independent auto repair shop owners that don’t modernize, strategize and compete will go the way of the Edsel and Model T.

Jack Deal has worked in the auto industry for many years and is the owner of JD Deal Business Consulting, Monterey and Santa Cruz, CA. Related articles [http://www.jddeal.com] may be found at [http://www.jddeal.com/blog/strategy]

http://www.freeandinquiringmind.typepad.com

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December 13, 2011

Automotive Rapid Prototyping Fail First Paradox

Filed under: Uncategorized — admin @ 2:01 am

New product development and innovation is much more difficult and time consuming than most other business activities. Automotive rapid prototyping greatly enhances learning speed and reduces the risk of new automotive parts development.

Historically, the automotive industry has been using rapid prototyping as an important tool in the automotive parts design process. The extremely fast-paced automotive design cycles require an extremely fast prototyping system which can produce car parts fast and inexpensively.

The main objective of automotive prototyping is to learn quickly: how a new automotive product behaves in its natural working environment, before transferring the prototype to the production line. Many times, mistakes are learned only after a new automotive part is launched. This is the main explanation for poor automotive parts design, from product mismatch, poor engineering and function or finish, and overpriced production. In order to accelerate the learning curve, before these costly automotive prototyping mistakes are made, one must accelerate and facilitate feedback loops from tests in the lab and market trials.

Automotive Manufacturing Technologies

Working with an assortment of rapid prototyping equipment, automotive prototyping engineers utilize the most advanced 3D printers, in their quest for perfect form, function and utility. Working in advanced manufacturing centers, the automotive engineers use the technology to verify what they are doing, and, equally important, to save tremendous amounts of time, and money.

Automotive Rapid Prototyping Compresses Development Time

The advantages of 3D rapid prototyping model creation versus viewing a cad/cam model on a computer screen is palpable. Automotive parts engineers get together discuss the pros and cons of a rapidly produced automotive parts model and discuss the pros and cons of the design, as they pass it around, twisting and viewing the prototype, and decide if that is what they had in mind. This way, problems get solved up front, before going to the assembly line! Once determined that the automotive prototype design is a go, the model can then be sent to a die maker.

Automotive Prototyping and the Die Maker Process

The die maker cannot use model to make the die, but because they have it in their hand and can look at it and feel it, they can determine where the parting lines will be and exactly how much steel they will need to produce it. The timing of the die process is greatly compressed.

Examples of Automotive Rapid Prototyping Parts

· Engine castings and parts

· Car Engine parts

· Auto Mechanical parts

· Car Dashboards

· Car Handles and Knobs

· Auto Body Components

· Car Trim parts

Fail first Paradox in Automotive Rapid Prototyping

The automotive rapid prototyping paradox is to fail earlier rather than later. By failing earlier, the design engineers surprisingly succeed in accelerating the project; this greatly reduces development cost risk. By considering all automotive prototype failures as learning experiments, the engineer has much less stress, knowing that they are practicing the old adage, that success comes from ninety-nine percent failure and introspection.

Dan Flower is a writer for Objet Geometries Ltd, an automotive prototyping 3D printer manufacturer.

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December 12, 2011

10 Career Change Myths

Filed under: Uncategorized — admin @ 2:26 pm

If you dream about having a different career, but don’t act on that dream, you may be operating under the assumption of a career myth. In this article, I expose 10 myths, sayings you’ve heard before that simply are not true. Let’s explore them.

Career Myth #1: You can’t make a living doing something you really, truly love

This is the grand-daddy of career myths, the belief that you can’t have a “practical” career doing something that you were passionate about. It has to be one or the other.

This myth is rooted in fear. Fear that we have to sacrifice our happiness to make a living. Don’t buy the myth that you can’t earn a living by doing what you love.

When I first started coaching, I heard from plenty of people that it would be very difficult to make a living doing this work. I just decided to find coaches who were successful, and to learn from them (simple, eh?).

If you find yourself buying into this myth, consider this question – As you look back on your life, what will you regret more? Following your passion or following your fears?

Career Myth #2: It’s a tough job market/economy

Even when the newspapers and other news sources say that unemployment numbers remain steady, that job growth is at a standstill, or that we’re experiencing slow economic recovery, not to mention downsizing and outsourcing, don’t believe it.

It’s a myth because it doesn’t reflect the whole story, the fact that that it’s a different job market today. It’s a changing economy. How we transition from job-to-job is different. Hiring practices have shifted. So the job market has changed, but that doesn’t necessarily make it tougher. What makes it tougher is that we’ve been slower to change. We’ve held on to old practices and old behaviors. That’s not to say that old ways still don’t work, but they’re just not as effective.

So I challenge you to just believe that it’s a perfect job market for you to find work. I’ve had my college students try this, just for a week, and, more times than not, several of them find job leads or make important connections during the week.

Career Myth #3: Changing careers is risky

What’s riskier than leaving what you know to pursue the unknown? Changing careers means leaving behind a piece of your identity – your “I’m a lawyer” response to the “what-do-you-do?” question. It might mean admitting to yourself that you made a mistake with an initial career choice. Or it might mean acknowledging that you’re unsure of what’s next. And smart people always know what’s next, right?

Nope. Successful career changers often don’t have a plan. In Working Identity: How Successful Career Changers Turn Fantasy into Reality by Herminia Ibarra, she provided evidence that waiting until you have a plan is actually riskier than just doing and experimenting.

Nothing, absolutely nothing, is riskier than not changing careers if you’re longing to do so. Here’s why: The longing won’t go away. It will always be there, under the surface, waiting for you to do something about it.

Career Myth #4: Always have a back-up plan

Sometimes having a back-up plan is the smart and prudent course of action. Back-up plans are so grown-up and responsible. But what happens when you’re standing with one foot in and one foot out? In my experience, we usually close the door and retreat. We are reluctant to commit to ourselves, and we end up denying ourselves the satisfaction of playing full-out, getting dirty and sweaty. We end up with feelings of regret and the nagging “What if?” question.

Back-up plans diffuse our energy. Diffused energy equals diffused results. Give all that you’ve got to your dream/passion/risk and you’ve got a better chance of being successful.

Career Myth #5: There’s a perfect job out there for everyone

How long have you been searching for yours? You just know, deep inside, that there’s an ideal job that’s perfect for you out there. It matches your personality, skills, and interests to a tee. And it pays well. If only you could figure it out. If only you knew what it was.

Is there a perfect job out there for you? No. And here’s the good news – there are more jobs than you can imagine that would be “perfect” for you. Chances are you’ve even come very, very close to a few of those perfect jobs already. So what happened? And how do you recognize one of these so-called “perfect jobs”?

Ever see the perfect gift for someone, but it was months till his or her birthday? Then when you go to find the item later, you can’t. Another lost opportunity and you, once again, berate yourself for not buying it when you first saw it.

So maybe you’ve run into a perfect job in the past, but because of the timing, you passed by the opportunity. Or maybe you were so focused on something else, that you missed an obvious clue. Instead of dwelling on the past, which you can’t change, vow to keep your eyes open and to look beyond the obvious.

Career Myth #6: Asking “What’s the best thing for me to do?” is the right question

This is one of the most common questions asked when considering a career change or a career move. It seems like a logical analysis – weigh the pros and cons and evaluate the balance.

Do not ask yourself this question!! It rarely leads you to the answers you’re seeking. It will lead you to feeling overwhelmed with options (sound familiar?), or feeling like you have to choose what’s practical over what seems to be impractical.

The question that will lead you to answers is simple (but not easy!!) It is “What do I really want to do?” This is a very different question than “what’s best?”

Career Myth #7: If you don’t like your job, you’re probably in the wrong career

Cause and effect, right? One way to tell if you’re in the right career is whether or not you like your job. If you’re dissatisfied with your job, it’s probably a sign that you need to re-examine your whole career choice. This is frequently what I hear from new clients who have decided to work with a career coach. They know something isn’t right because they don’t like their jobs. Their natural assumption is that their dissatisfaction is a symptom of a larger underlying issue – their career choice.

This is an example of false logic. Not liking your job might be telling you you’re in the wrong job. It doesn’t necessarily mean you’re in the wrong career. It doesn’t even mean you’re in the wrong job. You could just be working for the wrong person or the wrong company. It takes a skillful approach to discern the source of discontent, and I think it’s very hard to do it on your own (shameless plug for career coaches here!)

Career Myth #8: Everyone needs a mission statement

Do you know what your mission is? Mission statements are supposed to guide us, keep us on track, and help us move forward. But what if you don’t have one? Does that mean you’re destined to never fulfill your potential career-wise?

A client who was a successful professional contacted me because she was at a career crossroads. She felt that if only she could find her mission in life, she would know which career path to take.

She had a clear goal for coaching – find her mission! Instead, the most amazing thing happened. She decided that she didn’t need a mission. She chose to trust that she was already fulfilling her mission statement, even though she didn’t know what it was. After the client shifted her focus from finding her mission to living her life, an amazing opportunity came her way and she pursued it.

Here’s a little tip: If your mission statement is elusive, stop chasing it. Be still and let it find you. And in the meantime, keep living your life and see what happens.

Career Myth #9: Expect a career epiphany

When you see a link to “Find Your Dream Job,” do you immediately click on it to see what’s there? Do you look at every “Top Ten Career” list out there to see if anything catches your interest? Do you know your MBTI type? If you do, you might be falling prey to the career epiphany myth.

I’d love, love, love it if most of my clients had a career epiphany that indicated to them, in crystal-clear terms, their next step. Instead, I see career “unfoldings” or a journey of discovery much more regularly. That is, being willing to not ignore the obvious, the pokes, the prods, and listen carefully to the whisper within. Yep, forget harp music and angels, for most of us, the career epiphany is a quiet whisper.

Career Myth #10: Ignoring your career dissatisfaction will make it go away

Oh, if only this worked in the long run!! Granted, it does work at first. When you find yourself beginning to question your career, you’ll find it’s rather easy to push the thoughts aside and pretend they aren’t there. You know what I’m talking about: the “what ifs” and the list of regrets.

Over time, the random thoughts become nagging thoughts. You spend more and more time daydreaming about options. You build your list of reasons to ignore your growing career dissatisfaction:

  • You’re too old.
  • You don’t want to take a pay cut.
  • You don’t want to go back to school.
  • You missed your opportunity 5, 10, 15 years ago.

With clients in this situation, we work on identifying and challenging these fears. Sometimes the fear of change remains, but there becomes a greater commitment to living than to feeling the fear.

Challenge

So now that you know that one or all of these myths have been holding you back, what are you waiting for?

Stacey Lane, MS, CPCC, loves the challenges of working with bright and talented professionals who are struggling with their career direction and reaching their potential. Using an innovative four step process, Stacey specializes in helping clients develop smart career strategies. For more information, check out: http://www.staceylane.net

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December 4, 2011

Improve Your Tennis Technique

Filed under: Uncategorized — admin @ 10:18 am

Better tennis technique and strokes can make the difference between being an average player and a great player. The keys to improve your tennis technique begin with understanding the fundamentals of world class tennis strokes.

There is not much difference between a 4.0 player than a 4.5 player, other than the 4.5 player usually has better tennis technique. Tennis technique can be described as the way a person swings or uses their body to hit the shot. The way to improve tennis technique is by having a solid understanding of the fundamentals of the technique. This will allow a player to add the proper technique into his or her repertoire.

Roger Federer’s Forehand is an example of a great shot. And when you watch Federer’s Forehand on TV, it’s astounding how he is able to create winner after winner with his forehand. This is due to none other than having proper and efficient tennis technique. So what do average players have to do to improve tennis technique?

First, watch the technique of the pros, like Rafael Nadal, Roger Federer, Andy Roddick and Maria Sharapova. Watch some slow motion videos of them playing tennis. Watch how Nadal’s forehand shapes into the powerful bomb at contact. Watch Maria Sharapova’s forehand and backhand and see how explosive and smooth it is.

Tennis Technique is one of the most important areas for any player wanting to improve. Note that all great players have proper technique and its no longer a mystery why they can produce the excellent shots they hit. So if you want to play better tennis, focus on developing tennis strokes that do not break down under pressure. Proficient tennis technique means having a stroke that is biomechanically efficient, adaptable to various conditions and explosive.

Proper forehand and backhand tennis strokes is a commonality shared by all high level players. At the pro level, most pros have flawless technique, and this allows them to hit great shots time and time again. For the recreational tennis player, they will need to spend time working on developing proper tennis technique. This may mean working on the fundamentals first and then solidifying them. With quality practice and hard work, a tennis player can be on the path to improving tennis strokes.

There are 3 areas of tennis technique and tactics to use that will allow a player to improve their tennis game:

First, positioning and preparation is vital. This is true for every stroke in tennis. On the groundstrokes, the forehand and backhand are the main areas to focus on. The forehand for example, should be initiated with a full body turn, rather than a backswing. On the backhand, the same principles apply. A backhand is not just a stroke but a dance routine in which you need to do the Twist. The backhand requires trunk mobility and if executed correctly, the ball comes off your tennis racket properly with the right pace.

The tennis technique on the forehand and backhand doesnt require great strength, just proper tennis technique that will provide the good results on every shot. Mastering the key elements of preparation on the groundstrokes will allow you to hit much better shots on a consistent basis which will make your opponent in trouble.

The second part of tennis technique is critical to reach a higher level of play. It’s important to utilize your whole body to hit every shot rather than just the arm. In order to develop a true weapon, learning to incorporate the entire body into every shot will maximize the power of every hit. Tennis is unlike the sports of squash or badminton. The entire body must be incorporated into the tennis stroke, and any excessive wrist flick will lose you the game.

Position and balance together with the correct tennis technique is key, as you learn the techniques of the game you can introduce new tactics. I like to follow a key rule, the start of the rule is important. This is to “return the ball in the court” and focus on making fewer unforced errors and then that’s your opponents problem. Eventually you can become smarter with more advanced technique and tactics.

The third area of tennis technique involves the tennis tactics. Tennis tactics are a essential part of the game of tennis. I like to think about tennis strategy as if I were a chess player. A good tennis tactic is to constantly make your opponent guessing and off balance, so he won’t know your next shot. This will keep your opponent off balance. Tennis tactics involve how will you play the next shot. Tactics such as where do you want your next shot to be in relation to where your opponent is on the court, are examples of what it will take to win the tennis match.

Watch Nadal or Roger Federer, they do not run across the court chasing each ball without a set purpose and without a sound understanding of tennis tactics. Their technique is flawless because they run the shot selection. This is also because they do the basics excellently which is something that players at all levels should strive to do.

With lots of purposeful practice on these areas of your game, attaining the proper strokes are about quality practice and repetition. Only perfect practice makes perfect, so be certain to practice with one hundred percent intensity on each and every session. By doing so, you will be practicing the correct methods and eventually removing your old habits on the court.

So get started on the right path to play from day one. Always make sure to practice with full intensity permitting you to obtain the correct techniques sooner and rid yourself of the incorrect methods. This applies to all aspects of the game.

Learning the right technique from a certified coach will be beneficial for your tennis game, as you will improve quicker and much easier without the same trial and error.

Coach Ed is a former nationally ranked player and coach. More instruction and tips are available at Optimum Tennis

Click here to learn how to improve your Tennis Technique

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